a) There are two payment gateways, one for guests wishing to exclusively use international credit cards (Green button below labelled “International Credit Cards Only”) and the other for guests wishing to use Indian Rupee based credit cards, debit cards or Indian internet banking portals (Blue button below labelled “Indian Rupee Credit/Debit Cards and Net Banking”).
b) The alternative payment systems are for guests convenience only so as to enable you to use a payment system that you are more comfortable with. Prices do not differ, any difference in rates is only due to exchange rate calculations which are based on www.xe.com.
c) All our payment systems are managed externally. We are only a 'merchant' and only receive payment. We DO NOT receive nor do we store any financial data whatsoever. When you use any of our payment systems, your financial information is NOT shared with us. Accordingly we are unable to assist with queries or disputes regarding online payments. It is important you understand that as we are only a merchant we have no control over the payment systems whatsoever, except to specify room rates.
d) Prices are inclusive of all taxes.
e) Prices are for room only and based on double occupancy. There will be a charge of Rs275 per night for any additional person above the age of 12. Children below 12 must be accompanied by proof of age.
f) Check out time is 1100 hrs and will be strictly enforced during peak periods as we will need to get rooms ready for guests checking in.
g) Payments are non refundable under any circumstances whatsoever. We are however as flexible as possible with regard to changes in dates so long as the value of the booking remains unchanged. If you wish to change your dates please email us on oldbellevuedarjeeling@gmail.com , as early as possible and we will certainly assist in a fair and reasonable manner so long as rooms are available for the amended dates requested.
h)CONFIRMATION OF IDENTITY WILL BE REQUIRED AT CHECK IN, INTERNATIONAL GUESTS WILL NEED TO FILL IN THE MANDATORY HOTEL ARRIVAL REPORT. |